Why We Have a Cancellation Policy

At Pelvic Prime, we believe in creating a high-quality, respectful experience for every client. Your session time is reserved just for you — no double-booking, no waiting rooms, no distractions. This model allows me to give you my full attention and care, every time.

Life Happens — But Time Still Matters

I understand that illness, emergencies, and unexpected life events happen. But when that time is reserved and you can’t attend, it often can’t be filled on short notice — and that’s time and resources lost for the practice.

While I have great empathy as a person, I also have to maintain clear boundaries as a provider. I haven’t missed a workday in over two years because I take extra steps daily to stay well and show up fully for you. That’s a level of respect I offer each client, and I ask for the same in return.

It’s Not Just Business — It’s Personal

I don’t overbook, I don’t schedule more than necessary, and I don’t bill unnecessarily. This is about more than money — it’s about maintaining a sustainable practice with integrity, where your time and health are valued.

Our cancellation policy is here to protect that experience — for you, for me, and for every client we serve. Thank you for respecting it.